How Charlotte Businesses Use Podcasting to Build Trust

In Charlotte, many companies are moving away from traditional sales pitches. Instead, they are using podcasts to have real conversations with their customers. These shows are not trying to get millions of fans. They are built to create a personal bond with a small, specific audience.

Local Success Stories

Several different industries in the Queen City have found success with this format:

  • Cosmetic Surgery: Graper Harper moved their in-person seminars to a podcast called The Doc Dudes. Their listenership grew by 200% in 2025 because patients can listen while they run or drive.
  • Manufacturing: National Gypsum created a podcast about wallboard. While the general public might not listen, it is a great tool for building professionals to learn about façade design and roof science.
  • Skincare: Doctors at Charlotte Skin & Laser use their show, Queen City Skin, to give medical advice grounded in science. This helps them fight back against misinformation found on social media.

Why It Works Better Than Ads

Marketing experts in Charlotte, like Robbie Shaw and Brian Baltosiewich, say the goal is authenticity. People often ignore ads, but they will listen to an expert talk for thirty minutes.

A typical podcast might only get 160 listens per month. However, those 160 people are “warm leads.” If a business owner held a lunch meeting and 160 people showed up every week, it would be considered a huge success.

The Shift to Video and Social Media

Many local producers now prefer video podcasts over audio only. A long video can be cut into short clips for TikTok or Instagram. This is part of a strategy called “Search Everywhere Optimization.” Because AI and search engines now read podcast transcripts, having a show helps a company show up more often in search results.

Reaching Employees

Podcasts are also used inside companies. One large employer found that their sales team was not reading emails. When they switched the information to a podcast, 95% of the staff listened. Salespeople can stay informed while they are at the airport or driving to meetings.


The Cost of a Show

The price to produce an episode in a local studio varies based on the quality:

  • Audio Only: $400 to $600 per episode.
  • Full Video Production: $1,200 or more per episode.

Original Article: https://www.bizjournals.com/charlotte/news/2026/02/12/podcasts-digital-media-content-marketing.html by the Charlotte Business Journal.

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